Law Firm Intake Specialist

Job Description

Job Ttitle: Law Firm Intake Specialist

Company: Khan Law Firm


Description: Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments.We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!Responsibilities:

• Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
• Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
• Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
• Conduct intake and sign up new clients
• Set up their files in the case management system
• Complete initial tasks
• Prepare files for case managers
• Must be willing to work after hours and weekends occasionally

Qualifications:

• Previous customer service or sales experience preferred
• Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
• Previous experience with CRM and case management software desired
• Possesses outstanding communication skills and sense of empathy
• Firm knowledge of spreadsheet and data management, as well as computer skills

About Company:
Khan Law Firm is a dynamic personal injury law firm with a focus on clients. We are passionate about clients’ well-being and getting them the maximum compensation they deserve.Utilizing diverse talents and a deep-seated drive to succeed, Khan Law Firm consistently delivers on our greatest commitment—achieving the absolute best results for clients. Our firm provides a great work environment – supportive, collaborative, and friendly. We believe in a team approach to best serve clients, and our team members are the firm’s biggest asset. We are also very active in giving back to the communities we serve through office-wide participation in community engagement.

Salary:

Location: Kent, WA

Date: Thu, 10 Jul 2025 22:07:52 GMT


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