Customer Monitoring Center Technical Architect

Job Description

Job Ttitle: Customer Monitoring Center Technical Architect

Company: Johnson Controls


Description: What we offerJohnson Controls offers a supportive team environment and add to that a competitive salary, best in class benefits package starting on day 1, which includes medical, dental & vision, 401(k), tuition reimbursement, paid time off and career growth opportunities!What you will doJohnson Controls is seeking a Customer Monitoring Center Technical Architect to join their IT Field Services team based in the US! You will have the opportunity to apply modern strategies and best practices to Global Signal and Monitoring environments, as well as develop, integrate and enhance tools and automation systems and services. You will work extensively with MS SQL Server, T-SQL, stored procedures and Microsoft products such as Power Bi and SSRS and support products such as fire and security signal processing technologies with a focus on the MASterMind Monitoring platform.To be successful in this role you will need excellent communication skills to collaborate with life-safety suppliers and provide L4 support for global Monitoring Team applications and life-safety applications/services. You will also esign, develop and integrate systems to maximize uptime (>99.999%) for all life-safety applications. We prefer to have this individual based in Aurora, CO, or Kansas City, MO, but we are open to remote for the right individual.How you will do itProvide Level 4 technical support for monitoring functions and life-safety applications/servicesProvide application and database assistance to technical teams and the businessManage development, enhancement and integration projectsDevelop deployment and automation methodologies and systemsProvide and develop architecture and documentation for application engineering projectsPartner with JCI InfoSec teams to design highly secure applications and environmentsPartner with business on future business needs, strategy, planningDesign and document solution enhancement requests (liaison to supplier)Contribute to development and execution of strategic plans as a highly skilled team memberWhat we look forRequiredMust be a US CitizenMust permanently reside in the USBachelor’s degree in a technical field7+ years of experience with MS-SQL, stored procedures, T-SQL, SSRS, Power-BI, and relational database design7+ years of experience in the design, deployment and maintenance of complex application environmentsDevelopment skills (programming languages/frameworks, etc.) and also SQL programmingUnderstanding of virtualization, containers, and container management systemsKnowledge of IT systems and concepts (network, hosting, storage, scripting)Ability to translate business needs into technical requirementsStrong problem assessment and troubleshooting skills in SQLAbility to accommodate global scheduling requirements (working off-hours occasionally)PreferredCertifications for relevant technologies (CCNA, MCSE, PMP, etc.)Microsoft DBA skillsExperience with MASterMindSecurity device industry experienceHIRING SALARY RANGE: $120,000 – 145,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careersNOTE: This is a virtual/remote position considering candidates who reside within the United States.#LI-Remote

Salary: $120000 – 145000 per year

Location: Aurora, CO

Date: Tue, 13 May 2025 07:07:51 GMT


Read More…