Customer Success & Product Specialist – Legal Assistant/Law Clerk

Job Description

Job Ttitle: Customer Success & Product Specialist – Legal Assistant/Law Clerk

Company: Klopp Richards & Associates


Description: Come join a tech-focused legal startup firm and help market cutting-edge software and aligned product development initiatives! We are excited to represent a client promoting a new family law software application as they seek a Customer Success & Product Specialist – Family Law Legal Assistant or Law Clerk to be the first point of contact working with Canadian divorce lawyers and other professionals using this innovative software.Our Calgary-based client offers competitive compensation, work flexibility and professional development as you assist clients in streamlining their intake process, calculation child and spousal support and generating common court forms online.Qualifications:

• 3+ years experience as a family law legal assistant or law clerk in a law firm or legal department
• Proficiency in preparing separation agreements, financial statements, and other standard family law documents and forms
• Strong knowledge of child support and spousal support calculations (e.g., Federal Child Support Guidelines)
• Comfortable learning new software tools
• Experience with family law tech solutions a plus
• Ability to clearly explain tech solutions to a variety of users, from novice to advanced
• Exceptional written and verbal communication
• Experience in a customer-facing or client service role is an asset
• Comfortable collaborating across remote teams, balancing autonomy and team communication.

Please send your expression of interest to Suzanne at SSpanier@klopprichards.com. Thank you in advance to all applicants.

Salary:

Location: USA

Date: Fri, 04 Apr 2025 03:11:51 GMT


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