Home Care Sales and Marketing

Job Description

Job Ttitle: Home Care Sales and Marketing

Company: Home Instead Senior Care


Description: Your Opportunity
Step into a world where your sales and marketing skills do more than simply exceed goals and meet targets – they CHANGE lives! Home Instead Akron & Medina, OH, is looking for a multi-tasker who is goal-oriented, motivated and tenacious to join our team as a Client Liaison!This position requires a self-starter and is able to manage multiple tasks daily. The ideal candidate will have a high level of energy, confidence and resilience that will allow relationship creation with clients, their families, our Care Professionals, and our Referral Provider Network! We are seeking a multitasking individual who is well organized and one who prefers to change gears quickly throughout the day!Why You’ll LOVE Working with Us:

• We make a difference
• We laugh all the time
• Base Pay of $50 – $60K +incentives/bonus pay
• Paid time off
• Health insurance
• Retirement plan
• Employee assistance program
• Employee discounts
• Paid training
• Tuition reimbursement

How You’ll Spend your Time:
Our Client Liaison is an essential part of the Client Services Team. In this role, the successful candidate will be responsible for two core areas of Client Services: Client Consultation and Care Management.Your Core Accountabilities will be to:

• Meet sales targets by building relationships with and advising prospective clients and their families
• Conduct consultations in clients’ homes to inform the clients and their families of the process, to explain services, and how we can best help them, and successfully onboard them with the company
• Ensure client onboarding process is completed as per process guidelines
• Represent the company at events, networking groups and other community settings
• Identify, build, and maintain relationships with referral providers, health care professionals and senior care professionals
• Diligently prepare for each call or visit to ensure successful outcomes
• Share in On-Call rotation with colleagues (additional compensation applies)

Your Support Responsibilities will be to:

• Ensure client onboarding and community outreach processes are followed diligently
• Enter data into company systems in a timely manner
• Respond with timely, clear, and concise communication to all client inquiries
• Build strong relationships with all company stakeholders: Referral providers, Clients, Admin staff, Caregivers
• Support company values and goals
• Create and deliver presentations internally and externally
• Facilitate introductions between caregivers and clients and delivering necessary supplies and documents to client’s homes
• Assist with other key operations activities as well as quality assurance calls and visits to our clients, maintaining, updating, and tracking information in company databases with client information, managing follow-ups promptly, preparing the necessary paperwork for consultations and training, and assist with responding to and resolving client calls and/or concerns

What YOU Must Bring to the Table? Demonstrative experience regarding:

• Healthcare experience, required
• 2 Years of Consultative Sales experience, preferred
• Excellent people skills
• Exceptional communication skills (both oral and written)
• Drive and self-motivation to succeed
• Can-do approach
• Fast learner
• Excellent computer skills with Microsoft Suite including Salesforce, required
• Current, valid Driver’s License
• Current, valid Automobile Insurance
• Ability to perform background checking requirements of the State of Ohio

What Else Should You Know:

• This is a full-time position that’s a combination of office work and road warrior!
• The typical schedule is Monday-Friday, 8:30 a.m. – 4:30 p.m., but remember we’re a company of people who work with people, so some flexibility is afforded and required!
• Base Pay: $50,000 – $60,000 + performance bonus
• Local candidates only

Are you Ready to Make a Difference?If you’re looking for a career that offers more than just a paycheck, where you can truly make a difference in our community, apply to join our team at Home Instead, Akron & Medina. Your journey in transforming lives and elevating your career starts here!Apply Now and Start Making a Positive Impact Every Day!PS, Don’t wait. We’re ready to hire! Interviewing to begin immediately!1562 04/03/2025
Home Instead

Salary: $50000 – 60000 per year

Location: Wadsworth, OH

Date: Fri, 04 Apr 2025 22:06:28 GMT


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