Law Firm Intake Department Lead

Job Description

Job Ttitle: Law Firm Intake Department Lead

Company: Scion Staffing


Description: , an award-winning full-service staffing firm, is proud to partner with a plaintiff-side employment law firm in southwest Los Angeles in the search for a coordinative professional for the role of Law Firm Intake Department Lead.***This role requires complete bilingual proficiency in Spanish and English.Are you a sharp, organized, and people-savvy professional passionate about helping others navigate their legal journeys? Our client’s firm seeks a driven and bilingual leader to spearhead our Intake Department, serving as the gateway for prospective clients and ensuring seamless intake operations from first contact through case onboarding.About the Role:
As the Intake Department Lead, you’ll be the cornerstone of our client experience and case screening process. You’ll oversee and optimize every facet of the intake pipeline, from initial inquiry to retained client, while setting the bar for efficiency, empathy, and ethical practice. Leading a small but mighty team, you’ll establish best practices, drive performance outcomes, and serve as a strategic partner to our attorneys.Key Responsibilities:

• Supervise, mentor, and inspire the intake team to meet department goals with excellence.
• Conduct detailed case screenings, assess case viability, and provide clear, actionable summaries for attorney review.
• Oversee all intake logistics: scheduling, documentation, calendaring, follow-ups, and internal referrals.
• Collaborate closely with attorneys, meeting regularly to provide updates, exchange insights, and refine intake strategy.
• Guide potential cases from lead to retention, ensuring all necessary documentation is collected and evaluated.
• Coordinate external case referrals when appropriate and manage communication with leads and clients throughout.
• Maintain a well-organized and current intake database for internal use and reporting.
• Analyze department performance metrics and develop recommendations to improve efficiency and client conversion.
• Promote a culture of accountability, integrity, and high performance.

Who You Are:

• A bilingual (Spanish/English) professional who connects well with clients and builds trust quickly. (Required)
• You hold a Bachelor’s degree required; JD is highly preferred
• Preferably a licensed attorney in California, or an intake/legal operations leader with demonstrated experience.
• Experienced in leading teams and developing staff through training and performance management.
• Empathetic yet analytical, balancing compassion with critical thinking and sound judgment.
• Exceptionally organized, detail-oriented, and motivated by streamlined processes and tangible results.
• Tech-savvy and confident with Microsoft Office, especially Word, Excel, and Outlook.
• Someone who thrives in a dynamic environment takes the initiative and is driven to elevate systems and outcomes.

COMPENSATION AND PERKS
This is a full-time, on-site position based in southwestern Los Angeles. The salary range is $85,000-$100,000 DOE, plus bonus, plus a comprehensive benefits package to support your health, growth, and future.HOW TO APPLY:
Ready to step into a role where every day counts? Submit your resume here:ABOUT OUR FIRM:
Scion Staffing, Inc. is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. Our track record and recruitment process have made us one of the top recruitment firms in the nation.We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found . Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.For opportunities located in a region that has enacted fair chance, arrest, or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

Salary: $85000 – 100000 per year

Location: Los Angeles, CA

Date: Sun, 25 May 2025 02:17:28 GMT


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