Law Firm Intake Specialist

Job Description

Job Ttitle: Law Firm Intake Specialist

Company: Edens Law Group, LLC


Description: Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply now!Responsibilities:

• Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
• Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
• Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
• Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner

Qualifications:

• CRM and case management software experience a plus
• Previous legal experience highly valued
• Firm knowledge of spreadsheet and data management, as well as computer skills
• Previous customer service or sales experience preferred
• Strong ability to communicate eloquently and empathetically a must

About Company:
Edens Law Group has been serving Chester, New Jersey since 1994. With decades of experience, we have unique insight into the needs specific to our clients in Central and Northern New Jersey. We are a boutique firm that focuses exclusively on family law matters. Above all, we know nothing is as important as family. Your issues are our issues.We recognize that hiring an attorney is an intimidating prospect for most people. That is why we work with our clients every step of the way to keep them informed. Each client’s situation, plans, and goals are our top priorities from the very beginning of a case. The fact that many of our former and current clients refer their friends and loved ones to our firm is a testament to our dedication, professionalism, and success rate.

Salary:

Location: Chester, NJ

Date: Thu, 05 Jun 2025 22:26:23 GMT


Read More…