Law Firm Intake Specialist

Job Description

Job Ttitle: Law Firm Intake Specialist

Company: Butcher Elder Law


Description: Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist and receptionist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply now!Responsibilities:

• Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
• Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
• Greet client and visitors in a friendly, professional manner

Qualifications:

• Skilled with Microsoft Office, especially Microsoft Excel
• Previous customer service or sales experience preferred
• Possesses outstanding communication skills and sense of empathy
• Strong computer and data entry skills

About Company:
Butcher Elder Law is a growing Estate Planning and Elder Law firm in Strongsville, Ohio, dedicated to providing excellent service to our clients. We work with senior citizens, individuals with special needs, and families facing life-changing events. The ideal candidate must be able to serve clients in a professional and compassionate manner, ensuring the highest level of client care. We have a great team environment and are looking for the right person to join us in our mission.

Salary:

Location: Strongsville, OH

Date: Sat, 10 May 2025 22:07:25 GMT


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