Learning Architect – Clinical Services

Job Description

Job Ttitle: Learning Architect – Clinical Services

Company: U.S. Renal Care


Description: USRC’s greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.SUMMARYThe Learning Architect is responsible for making learning simple, engaging and accessible to learners. This is accomplished by creating a clear vision, with a clearly defined learning roadmap, bringing together learning tools, learning platforms and learning content into a form that is easy to use, scalable, and provides a great experience for the learner.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Seek/Create the best educational content to support organizational goals and increase learning and improvement.
• Work alongside program managers focused on career development, SMEs across the organization, stakeholders in the HR organization, and functional training teams to design and develop the experiences and tools needed for all employees to learn and evolve within the organization.
• Define key skills, competencies, learning objectives and pathways with program managers and SMEs.
• Develop engaging and impactful learning experiences (including learning journeys, blogs, job-aids, e-learnings, workshops, podcasts, etc ) that can be scaled across the company and are agile enough to meet ever-changing business needs.
• Create staple curriculums for all employees (i.e. onboarding, required annual education).
• Design frameworks and tools to help build a culture of learning across the company, empowering SMEs with the knowledge and support they need to produce engaging learning experiences.
• Utilize limited instructor/subject-matter expert time to validate and improve lessons, content and assessments.
• Use a data-driven approach to iterate on existing programming.
• Create engaging learning activities and compelling course content that enhances retention and transfer.
• Work with subject matter experts and identify target audience’s training needs and ensure materials are updated and relevant.
• Collaborate with stakeholders on the criteria used to judge learner’s performance and develop assessment instruments.
• Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
• Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.

Qualifications/Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Requirements include:

• Bachelor’s degree in instructional design, educational technology or related field; Master’s degree preferred.
• Three (3) plus years of working experience in creating engaging and interactive learning curriculums.
• Experience managing multiple course development projects.
• Ability to design under tight deadlines and iterate rapidly based on feedback.
• Experience working with learning technologies (LMS, content authoring tools, engagement and analytics platforms).
• Experience developing both soft skills and technical training is a plus.
• Excellent knowledge of learning theories and instructional design models.
• Demonstrate effective communication with all levels of the organization; ability to work as a team and independently
• Executes work with minimal guidance; able to lead execution of pilots and innovative projects.
• Must be highly organized and detail oriented.
• Knowledge of dialysis industry standards and regulations governing ESRD facilities preferred.
• Proficient computer skills, including Microsoft Office (Word and Outlook); proficiency in all USRC applications required within 90 days of hire.

Salary:

Location: Plano, TX

Date: Sun, 08 Jun 2025 07:54:11 GMT


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