Learning Experience Architect (Facilitator)

Job Description

Job Ttitle: Learning Experience Architect (Facilitator)

Company: Wintrust Financial


Description: Wintrust is a financial holding company with approximately $62 billion in assets whose common stock is traded on the NASDAQ Global Select Market. Guided by its “Different Approach, Better Results” philosophy, Wintrust offers the sophisticated resources of a large bank while providing a community banking experience to each customer. Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market areas. In addition, Wintrust operates various non-bank business units, providing residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing/outsourced administrative services to the temporary staffing services industry, and qualified intermediary services for tax-deferred exchanges. Our unique business model is a competitive strength and value driver, powered by our talented colleagues who put our customers first and achieve better results for our clients.Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
• Family-friendly work hours
• With 175+ community bank locations, we offer opportunities to grow and develop in your career
• Promote from within culture

Why join this team?

• We have a culture that encourages an entrepreneurial spirit
• We offer multiple opportunities for development and upward mobility

Job Description SummaryThis position will be responsible for providing facilitation support in enterprise projects and conducting business-as-usual training for new hires in various business lines. The ideal candidate must have proven communication skills that demonstrate teamwork, collaboration, and the ability to help build capability at Wintrust.What You’ll Do

• Facilitate instructor-led training across various business lines
• Maintain training records by collaborating with Wintrust University and Learning Experience Architect Team Leader
• Continuously improve the training experience by becoming a subject matter expert on new and existing facilitation tools and techniques
• Assist Learning Advisors and Instructional Designers with large projects, as needed
• Other job-related duties as assigned

Knowledge/Skills/Background/Experience

• Possess a strong understanding of Adult Learning Methods and delivering group/classroom training.
• Possess a strong understanding of how to evaluate learner experience and knowledge comprehension effectively.
• Ability to effectively present information and respond to questions from participants and managers
• Demonstrated ability to engage participants during virtual and in-person training.
• Excellent virtual and in-person facilitation and presentation skills
• Excellent communications skills; both oral and written
• Must have strong technical skills with moderate experience with Microsoft (Word, Excel, PowerPoint, SharePoint, Outlook, Teams)
• Experience with virtual meeting/facilitation platforms preferred.
• Ability to translate policies and procedures into written, oral, diagram, or schedule form.
• Ability to multi-task effectively and work in a fast-paced environment
• Ability to collaborate with partners in Learning and Development and within lines of business
• Energetic with a passion for delivering training across all mediums.
• Other duties, as assigned

Training/Education/Experience Qualifications

• 0-3 years of relevant experience

• High School Degree or equivalent

CompensationThe estimated salary range for this role is $50,000 – $65,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience.BenefitsMedical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet InsuranceFrom our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin’s Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.

Salary: $50000 – 65000 per year

Location: Rosemont, IL

Date: Thu, 06 Mar 2025 08:22:27 GMT


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