Senior Manager, Marketing Operations, Agency & Vendor Management – Sam’s Club

Job Description

Job Ttitle: Senior Manager, Marketing Operations, Agency & Vendor Management – Sam’s Club

Company: Walmart


Description: Position Summary… Senior Manager, Marketing Operations, Agency and Vendor Management – Sam’s ClubSam’s Club is seeking a Senior Manager, Marketing Operations, Agency and Vendor Management to lead and evolve our agency partnerships and optimize internal and external marketing resources. This role is ideal for a strategic leader who thrives in fast-paced environments, excels at managing complex relationships, and brings strong financial and operational acumen. You’ll play a critical role in driving marketing excellence through scalable systems, cross-functional collaboration, and performance accountability.What you’ll do…Agency & Vendor Management

• Lead the administration and performance of Sam’s Club’s agency partnerships, ensuring alignment with evolving brand needs and business goals.
• Conduct annual and quarterly business reviews, oversee onboarding, and lead contract negotiations in collaboration with Finance, Legal, and Procurement.
• Develop and implement scalable feedback frameworks (e.g., scorecards, KPIs) to evaluate agency performance and drive accountability.
• Create and maintain dashboards to track deliverables, performance metrics, and contract value realization.
• Ensure competitive pricing and value delivery using historical data, industry benchmarks, and market trends.
• Integrate industry best practices and stay ahead of developments in agency and vendor management.

Resource & Budget Management

• Direct the strategic planning and allocation of internal and external marketing resources to maximize efficiency and cost-effectiveness.
• Forecast resource needs using tools like AirTable and identify opportunities for reallocation or investment.
• Analyze internal vs. external resource costs to inform staffing decisions and justify new investments.
• Manage marketing budgets, billing processes, and vendor payments with precision and transparency.
• Identify workflow optimization opportunities to enhance go-to-market speed.

Financial and Procurement Expertise

• Demonstrate strong financial acumen, including budgeting, forecasting, and cost analysis.
• Lead procurement processes including RFPs, contract negotiations, and vendor management.
• Collaborate with Finance and Procurement to ensure cost-effective solutions and maximize contract value.
• Implement scorecarding systems to track deliverables and performance against contract agreements.

Leadership and Collaboration

• Mentor a high-performing team of marketing operations professionals, fostering a culture of innovation, accountability, and continuous improvement.
• Collaborate cross-functionally with Finance, Legal, Procurement, and Marketing to drive strategic initiatives.
• Communicate effectively with senior leadership, providing insights and recommendations to support decision-making and influence outcomes.

What You’ll Need

• 5+ years of marketing experience, with at least 3 years in Marketing Operations or a related function.
• Strong financial acumen and experience in procurement processes.
• Experience managing teams with strong leadership and collaboration skills.
• Expertise in formal RFP/review processes for agencies and strategic partners.
• Deep understanding of contract negotiation, billing, and reconciliation.
• Experience in a large, matrixed organization with a track record of cross-functional collaboration.
• Exceptional communication skills and ability to influence at all levels.
• Entrepreneurial mindset with a passion for process improvement and strategic problem-solving.

At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!‎ – Health benefits include medical, vision and dental coverage‎ – Financial benefits include 401(k), stock purchase and company-paid life insurance‎ – Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see .‎ – Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎ Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see .‎ The annual salary range for this position is $90,000.00-$180,000.00‎ Additional compensation includes annual or quarterly performance bonuses.‎‎‎‎‎Minimum Qualifications…Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor’s degree in Business, Marketing, or related field and 2 years’ experience in marketing operations, business management, or related field OR 4 years’ experience in marketing operations, business management, or related field.
2 years’ experience in strategic sourcing and procurement.Preferred Qualifications…Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Leading cross-functional projects, Marketing or advertising agency managementPrimary Location…2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of AmericaAbout Sam’s ClubSam Walton opened the first Sam’s Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam’s Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam’s Club helps make saving simple for families and small business owners.Sam’s Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while being welcoming of all people.Hello, NW ArkansasWith over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.ArtCrystal Bridges MuseumCelebrate the American spirit in a setting that unites the beauty of art and the power of nature.CultureWalton Arts CenterArkansas’ premiere center for visual arts and entertainment.EducationThe AmazeumAn interactive children’s museum that’s fun for the whole family.CommuneBotanical Gardens42 acres of premiere public garden space.ExploreDevil’s Den State ParkLocated on 2,500 acres, Devil’s Den State Park is the perfect place to explore Arkansas’ natural beauty.come togetherFayetteville SquareThe best of shopping and restaurants, right in the heart of Fayetteville.All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Free Membership and discounts in fresh produce
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Paid education assistance with college degrees through our Live Better U program
• Parental Leave
• Pay during military service
• Paid time off – to include vacation, sick leave and parental leave
• Short-term and long-term disability for when you can’t work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see .

Salary: $90000 – 180000 per year

Location: Bentonville, AR

Date: Sat, 21 Jun 2025 22:49:16 GMT


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