Web Product Owner

Job Description

Job Ttitle: Web Product Owner

Company: Texas Capital Bank


Description: Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at .Texas Capital Bank is hiring a strategic and results-driven leader to own and evolve the bank’s web platform experience. This role is responsible for defining and executing the web product roadmap, managing the product backlog, and driving continuous improvement across customer-facing digital experiences. The ideal candidate will blend technical fluency with customer-centric thinking to deliver a best-in-class web experience that supports lead generation, customer engagement, and retention. This role requires close collaboration with cross-functional teams including Marketing, Technology, Lines of Business, and Compliance, and will play a critical role in aligning digital strategy with business goals.Responsibilities:Own the end-to-end web platform experience, from strategic roadmap development to execution and optimizationDefine and manage the product backlog, prioritizing features and enhancements based on business impact, customer feedback, and technical feasibilityPartner with the SBE Program Manager to align web initiatives with broader software and business objectivesLead cross-functional collaboration with Marketing, Sales, Customer Success, Support, and IT to ensure seamless execution and alignmentDrive the development and tracking of key web performance metrics (e.g., lead generation, adoption, retention, case deflection)Champion a customer experience practice by incorporating usability testing, session monitoring, and voice-of-customer feedback into product decisionsTranslate complex business needs into clear, actionable requirements for design and development teamsStay current on web technology trends, customer experience best practices, and regulatory requirements to inform innovation and maintain competitive advantageOwn the ADA compliance program for the web platform, ensuring accessibility standards are met and maintained; manage vendor relationships to support audits, remediation, and ongoing compliance effortsEnsure compliance, accessibility, and security standards are met across all web propertiesCommunicate product vision, progress, and outcomes to stakeholders at all levels of the organizationLead in a fast-paced, agile environment with a strong focus on iterative delivery and continuous improvementPerform additional ad hoc tasks as neededQualifications:Minimum 5 years of experience in digital product management, with at least 3 years focused on web platforms or customer-facing digital productsBA/BS in Marketing, Business, Computer Science, or Engineering; MBA or equivalent experience preferredProven experience developing and executing web product roadmaps in an Agile environmentSkilled in A/B testing, UX experimentation, and interpreting user behavior through tools like Fullstory, Qualtrics, or Adobe TargetFamiliarity with front-end frameworks and backend concepts (e.g., APIs, microservices)Certified Product Manager training (SAFe Agile certification preferred); Lean Six Sigma or PMP a plusStrong analytical skills with experience using tools like Google Analytics, PowerBI, Tableau, or Looker to drive data-informed decisionsExcellent communication and interpersonal skills; able to influence and align stakeholders across departmentsStrong organizational and time management skills with the ability to manage multiple priorities and deadlinesThe duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.

Salary:

Location: USA

Date: Sat, 05 Jul 2025 05:22:44 GMT


Read More…